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Post by account_disabled on Dec 6, 2023 5:52:38 GMT
Warm customers in order to transfer them to Hot customers. During this period, we have to continue the concentration of content continuously. By starting to expand the method of answering customer questions through content in more detail, whether it be Comparison content with competing products Compare other methods with our method. How much difference is there in what customers will receive? Including creating a variety of content that is not monotonous, such as product demonstrations in the form of videos and images, etc. 3. Conversion leads to sales. Creating content during the conversion stage is stimulating and persuading customers to make decisions. Create maximum confidence To get customers to do something like Order Phone Number List immediately without hesitation. For content that is suitable for customers in the Hot phase, ready to buy and ready to pay, it is Testimonials type content or reviews of customer impressions. Tell us about your success. Preference after customers use our products or services Including review content from customers who have tried the product. Or give a promotion and say what it is. If it's good to use, do I have to tell you about it or not? And what are the details? When you have confidence Customers who reach this conversion stage will have trust. Ready to register or provide important information to us without hesitation, such as name-surname details, email address, and other information that we fill in to receive the benefits. Here, there may be many business owners who may have a question. When we receive customer information What should we do with it? This is because most customers do not use email. Sometimes customers choose to ignore what we communicate. The answer is when the customer's information is received. We must develop relationships better than ever before, such as using this information to market and take care of customers in a way that manages good relationships between businesses and customers to become our sustainable customers (Customer Relationship Management or CRM), such as Giving special privileges on member birthdays Or collect membership points through the LINE@ application to strengthen the relationship between us and our customers so that no competitor can replace them.
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